Privacy Policy

Last updated: December 2024

1. Introduction

Cryocept ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email, phone number)
• Company information (name, industry, size)
• Lead targeting criteria and preferences
• Payment and billing information
• Communication preferences and feedback

2.2 Information We Collect Automatically

• Website usage data and analytics
• IP addresses and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referral sources and search terms

2.3 Lead Data We Process

• Publicly available business contact information
• Social media profile data (when publicly accessible)
• Company and industry information
• Professional background and role information
• Behavioral and engagement signals

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing lead generation and targeting services
• Processing payments and managing accounts
• Communicating about our services and support
• Improving our platform and developing new features
• Complying with legal obligations and preventing fraud
• Analyzing usage patterns and optimizing performance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services. These providers are bound by confidentiality agreements.

4.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure data centers and backup systems
• Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Specific retention periods include:

• Account information: Duration of business relationship plus 7 years
• Lead data: As required for service delivery and legal compliance
• Website analytics: Up to 26 months
• Communication records: Up to 3 years

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. International Data Transfers

We may transfer your information to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Performance cookies to optimize loading times
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: